Terms & Conditions – Head & Soul Spa Costa Blanca

---

Head & Soul Spa Costa Blanca – eenmanszaak
KvK-nummer: 72112212
BTW-nummer: NL001685276B91
Adres: Carrer Barcelona 10, 03730 Jávea, Spanje

These terms and conditions apply to all bookings, treatments, and services provided by Head & Soul Spa Costa Blanca, unless agreed otherwise in writing.

• Appointments can be made online via Salonized or in person.
• Cancellations or rescheduling are free of charge up to 24 hours before the appointment.
• For cancellations made within 24 hours, 25% of the treatment fee will be charged.
• In case of a no-show, 100% of the treatment fee will be charged.
   

• Payments must be made immediately after the treatment.
• Accepted payment methods: cash, online via Salonized, Tikkie or Bizum.
• Late or non-payment may result in refusal of future appointments.
   

• Clients are responsible for providing relevant medical information (such as skin conditions, allergies, medication use, or pregnancy).
• Treatments at Head & Soul Spa Costa Blanca are non-medical and do not replace professional medical advice or care.
• Head & Soul Spa Costa Blanca cannot be held liable for damage or complaints resulting from withholding medical information or ignoring given advice.
   

• Gift vouchers are valid for 2 years from the date of purchase.
• Gift vouchers cannot be exchanged for cash.
   

• Personal data of clients will be treated with care and used only for appointment management and administrative purposes.
• For more details, please refer to the privacy policy available on our website.
   

• In case of dissatisfaction or complaints, clients are kindly requested to contact Head & Soul Spa Costa Blanca first so that a solution can be sought together.
   

• By booking an appointment, the client agrees to these terms and conditions.
• Head & Soul Spa Costa Blanca reserves the right to amend these terms. The most recent version will always be available on the website.