Head & Soul Spa Costa Blanca – eenmanszaak
KvK-nummer: 72112212
BTW-nummer: NL001685276B91
Adres: Carrer Barcelona 10, 03730 Jávea, Spanje
1. Applicability
These terms and conditions apply to all bookings, treatments, and services provided by Head & Soul Spa Costa Blanca, unless agreed otherwise in writing.
2. Bookings and appointments
- Appointments can be made online via Salonized or in person.
- Cancellations or rescheduling are free of charge up to 24 hours before the appointment.
- For cancellations made within 24 hours, 25% of the treatment fee will be charged.
- In case of a no-show, 100% of the treatment fee will be charged.
3. Payments
- Payments must be made immediately after the treatment.
- Accepted payment methods: cash, online via Salonized, Tikkie or Bizum.
- Late or non-payment may result in refusal of future appointments.
4. Health and liability
- Clients are responsible for providing relevant medical information (such as skin conditions, allergies, medication use, or pregnancy).
- Treatments at Head & Soul Spa Costa Blanca are non-medical and do not replace professional medical advice or care.
- Head & Soul Spa Costa Blanca cannot be held liable for damage or complaints resulting from withholding medical information or ignoring given advice.
5. Gift vouchers
- Gift vouchers are valid for 2 years from the date of purchase.
- Gift vouchers cannot be exchanged for cash.
6. Privacy
- Personal data of clients will be treated with care and used only for appointment management and administrative purposes.
- For more details, please refer to the privacy policy available on our website.
7. Complaints
- In case of dissatisfaction or complaints, clients are kindly requested to contact Head & Soul Spa Costa Blanca first so that a solution can be sought together.
8. Final provision
- By booking an appointment, the client agrees to these terms and conditions.
- Head & Soul Spa Costa Blanca reserves the right to amend these terms. The most recent version will always be available on the website.