Privacy Policy

Effective date: 16 sept 2025

Head & Soul Spa Costa Blanca (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website or book a treatment.

1. Information We Collect

We may collect the following personal data:

Name, email address, and phone number when you contact us or make a booking.
Payment details when you purchase a treatment or gift voucher.
Information about your appointment preferences and treatments.
Technical information such as IP address, browser type, and browsing behavior on our website (via cookies).

2. How We Use Your Information

We use your personal data to:

Confirm and manage your appointments.
Communicate with you about your booking or inquiries.
Process payments securely.
Improve our website and services.
Send updates, promotions, or offers (only with your consent).

3. Sharing Your Information

We do not sell or rent your personal data.
We may share your information only with:

Service providers (such as booking or payment platforms like Salonized) to process your appointments and payments.
Authorities if required by law.

4. Data Storage & Security

Your personal data is stored securely and only for as long as necessary to provide our services.
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

5. Cookies

Our website uses cookies to ensure a smooth user experience and to analyze website traffic. You can disable cookies in your browser settings, but some parts of the website may not function properly.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw your consent for receiving marketing communication at any time.
File a complaint with a data protection authority if you believe your rights are violated.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: wendy@headandsoulsapcostablanca.com